Houston Maintenance April 28
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 2024 - 07:00 UTC
Scheduled - Upstream provider will be performing network maintenance. During this window you may experience brief periods of latency and or packet loss.
Apr 28, 2024 07:00-11:00 UTC
SEA - Seattle, United States
Monitoring - The fiber cable causing the packet loss earlier this morning appears to be fixed. The routing out of Seattle looks much better at this time.
Apr 26, 2024 - 23:48 UTC
Identified - The packet loss observed in Seattle is due to an ongoing fiber break. We will provide further updates once it has been resolved.
Apr 26, 2024 - 11:35 UTC
Investigating - We are currently investigating a potential service impacting situation in this location. There is intermittent packet loss at this location that is affecting connections to some of the servers.
Apr 26, 2024 - 11:32 UTC
Uptime over the past 90 days. View historical uptime.
Server Status Under Maintenance
90 days ago
99.99 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Provisioning Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Montreal Maintenance Updates Apr 30, 2024 06:00-09:00 UTC
Montreal Maintenance Updates
Posted on Apr 21, 2024 - 22:39 UTC
Melbourne Maintenance May 1, 2024 20:00-23:03 UTC
Melbourne Maintenance
Posted on Apr 24, 2024 - 18:04 UTC
Past Incidents
Apr 28, 2024
Milan Maintenance Updates
Completed - The scheduled maintenance has been completed.
Apr 28, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 01:30 UTC
Scheduled - Milan Maintenance Updates
Apr 21, 00:27 UTC
Apr 27, 2024
Houston Maintenance April 27
Completed - The scheduled maintenance has been completed.
Apr 27, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 07:00 UTC
Scheduled - Upstream provider will be performing network maintenance. During this window you may experience brief periods of latency and or packet loss.
Apr 25, 16:15 UTC
Apr 26, 2024
India Maintenance Updates
Completed - The scheduled maintenance has been completed.
Apr 26, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 01:06 UTC
Scheduled - Event end updated to 2024-04-26 06:01:00
Apr 26, 01:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 00:01 UTC
Scheduled - India Maintenance Updates
Apr 18, 13:39 UTC
Madrid Maintenance
Completed - The scheduled maintenance has been completed.
Apr 26, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 02:00 UTC
Scheduled - Madrid Maintenance
Apr 24, 18:06 UTC
Apr 25, 2024

No incidents reported.

Apr 24, 2024
Kuala Lumpur Maintenance Updates
Completed - The scheduled maintenance has been completed.
Apr 24, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 21:00 UTC
Scheduled - Kuala Lumpur Maintenance Updates
Apr 18, 01:20 UTC
Santiago Maintenance Updates
Completed - The scheduled maintenance has been completed.
Apr 24, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 10:00 UTC
Scheduled - Santiago Maintenance Updates
Apr 17, 18:42 UTC
Apr 23, 2024
Taiwan Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 22:00 UTC
Scheduled - Taiwan Maintenance
Apr 16, 07:24 UTC
South Korea Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 21:00 UTC
Scheduled - South Korea Maintenance
Apr 16, 07:21 UTC
KUL service disruption
Resolved - The network connections with BKK have returned to normal over the last few hours.
Apr 23, 18:15 UTC
Investigating - We are currently investigating a potential service impacting situation at this location. There is packet loss at this location to the international links.
Apr 23, 04:10 UTC
BKK service disruption
Resolved - The network connections with BKK have returned to normal over the last few hours.
Apr 23, 18:15 UTC
Investigating - We are currently investigating a potential service impacting situation at this location. There is packet loss at this location to the international links.
Apr 23, 04:14 UTC
Bogota Maintenance Updates
Completed - The scheduled maintenance has been completed.
Apr 23, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 07:00 UTC
Scheduled - Bogota Maintenance Updates
Apr 15, 01:26 UTC
Sao Paulo Maintenance Updates
Completed - The scheduled maintenance has been completed.
Apr 23, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 06:00 UTC
Scheduled - Sao Paulo Maintenance Updates
Apr 16, 05:21 UTC
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Seattle Maintenance Updates
Completed - The scheduled maintenance has been completed.
Apr 19, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 10:00 UTC
Scheduled - Seattle Maintenance Updates
Apr 12, 18:09 UTC
Apr 18, 2024
Kuala Lumpur Maintenance Updates
Completed - The scheduled maintenance has been completed.
Apr 18, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 21:00 UTC
Scheduled - Kuala Lumpur Maintenance Updates
Apr 10, 16:30 UTC
Apr 17, 2024
Ashburn Maintenance
Completed - The scheduled maintenance has been completed.
Apr 17, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 15:00 UTC
Scheduled - During this maintenance window, we will be replacing a portion of our servers to enhance system efficiency and capacity. Servers will be removed from production 48 hours before maintenance is to begin.
Apr 10, 21:07 UTC
Melbourne Maintenance
Completed - The scheduled maintenance has been completed.
Apr 17, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 13:00 UTC
Scheduled - Melbourne Maintenance
Apr 11, 01:55 UTC
Zurich Maintenace
Completed - The scheduled maintenance has been completed.
Apr 17, 12:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 12:44 UTC
Scheduled - Event end updated to 2024-04-17 12:45:00
Apr 17, 12:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 11:00 UTC
Scheduled - During this maintenance window, we will be replacing a portion of our servers to enhance system efficiency and capacity.
Apr 16, 16:37 UTC
Brussels Maintenance
Completed - The scheduled maintenance has been completed.
Apr 17, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 03:54 UTC
Scheduled - Event end updated to 2024-04-17 04:00:00
Apr 17, 03:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 02:00 UTC
Update - Event start updated to 2024-04-17 02:00:00
Event end updated to 2024-04-17 05:00:00
Apr 16, 17:01 UTC
Scheduled - Brussels Maintenance
Apr 11, 01:52 UTC
Hong Kong Maintenance Updates
Completed - The scheduled maintenance has been completed.
Apr 17, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:00 UTC
Scheduled - Hong Kong Maintenance Updates
Apr 8, 13:53 UTC
Apr 16, 2024
Charlotte Maintenance Updates
Completed - The scheduled maintenance has been completed.
Apr 16, 08:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 06:00 UTC
Scheduled - Charlotte Maintenance Updates
Apr 7, 06:37 UTC
Lima Maintenance Updates
Completed - The scheduled maintenance has been completed.
Apr 16, 07:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 06:45 UTC
Scheduled - Lima Maintenance Updates
Apr 7, 06:29 UTC
Apr 15, 2024
London Maintenance Updates
Completed - The scheduled maintenance has been completed.
Apr 15, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 02:00 UTC
Scheduled - London Maintenance Updates
Apr 7, 06:11 UTC
Dubai Maintenance Updates
Completed - The scheduled maintenance has been completed.
Apr 15, 03:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 02:00 UTC
Scheduled - Dubai Maintenance Updates
Apr 7, 06:19 UTC
Apr 14, 2024
Frankfurt Maintenance Updates
Completed - The scheduled maintenance has been completed.
Apr 14, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 04:33 UTC
Scheduled - Event end updated to 2024-04-14 05:30:00
Apr 14, 04:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 02:00 UTC
Scheduled - Frankfurt Maintenance Updates
Apr 2, 05:32 UTC
Copenhagen Maintenance Updates
Completed - The scheduled maintenance has been completed.
Apr 14, 03:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 02:00 UTC
Scheduled - Copenhagen Maintenance Updates
Apr 2, 05:38 UTC
Riga Latvia Maintenance Updates
Completed - The scheduled maintenance has been completed.
Apr 14, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 01:32 UTC
Scheduled - Event end updated to 2024-04-14 02:30:00
Apr 14, 01:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 01:00 UTC
Scheduled - Riga Latvia Maintenance Updates
Apr 7, 06:09 UTC
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