All Systems Operational
Uptime over the past 90 days. View historical uptime.
Server Status Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Provisioning Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Helsinki Maintenance Updates Nov 26, 2024 00:00-04:00 UTC
Helsinki Maintenance Updates
Posted on Nov 19, 2024 - 23:13 UTC
Vancouver Maintenance Updates Nov 26, 2024 10:00-14:00 UTC
Vancouver Maintenance Updates
Posted on Nov 19, 2024 - 18:19 UTC
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024
Database Upgrade
Completed - The scheduled maintenance has been completed.
Nov 20, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 17:00 UTC
Scheduled - We will be upgrading our Production database cluster. We are projecting a seamless change in versions with no noticeable impact in service.
Nov 12, 07:01 UTC
Brussels Maintenance
Completed - The scheduled maintenance has been completed.
Nov 20, 04:53 UTC
Scheduled - Event end updated to 2024-11-20 04:53:00
Nov 20, 04:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 02:00 UTC
Scheduled - Brussels Maintenance
Nov 20, 00:49 UTC
Nov 19, 2024
Backend system maintenance
Completed - The scheduled maintenance has been completed.
Nov 19, 17:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 15:00 UTC
Scheduled - We are performing system maintenance. During this time, signup for new customers will be temporarily unavailable. New logins to our apps and VPN servers will also be temporarily unavailable. Existing connections will not be affected.
Nov 19, 14:57 UTC
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Oslo Network Maintenance
Completed - The scheduled maintenance has been completed.
Nov 14, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 04:00 UTC
Scheduled - Oslo Network Maintenance. The actual expected downtime will consist of two slots of approximately 20 minutes while our upstream provider performs the work.
Nov 9, 03:15 UTC
Nov 13, 2024

No incidents reported.

Nov 12, 2024
New Orleans Maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 05:30 UTC
Scheduled - New Orleans Maintenance
Nov 3, 05:14 UTC
Montreal Maintenance Updates
Completed - The scheduled maintenance has been completed.
Nov 12, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 05:30 UTC
Scheduled - Montreal Maintenance Updates
Nov 3, 05:07 UTC
Nov 11, 2024

No incidents reported.

Nov 10, 2024
Dublin Ireland Maintenance
Completed - The scheduled maintenance has been completed.
Nov 10, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 03:00 UTC
Scheduled - Dublin Ireland Maintenance
Nov 3, 04:59 UTC
Birmingham Maintenance Updates
Completed - The scheduled maintenance has been completed.
Nov 10, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 01:00 UTC
Scheduled - Birmingham Maintenance Updates
Nov 3, 04:53 UTC
Belgrade Maintenance Updates
Completed - The scheduled maintenance has been completed.
Nov 10, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 02:00 UTC
Scheduled - Belgrade Maintenance Updates
Nov 3, 04:57 UTC
Nov 9, 2024
Milan Maintenance Updates
Completed - The scheduled maintenance has been completed.
Nov 9, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 02:00 UTC
Scheduled - Milan Maintenance Updates
Nov 2, 07:28 UTC
Glasgow Maintenance Updates
Completed - The scheduled maintenance has been completed.
Nov 9, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 02:30 UTC
Scheduled - Glasgow Maintenance Updates
Nov 3, 03:42 UTC
Nov 8, 2024
Charlotte Maintenance Updates
Completed - The scheduled maintenance has been completed.
Nov 8, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 08:58 UTC
Scheduled - Event end updated to 2024-11-08 09:30:00
Nov 8, 08:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 06:00 UTC
Scheduled - Charlotte Maintenance Updates
Nov 3, 03:01 UTC
Bogota Maintenance Updates
Completed - The scheduled maintenance has been completed.
Nov 8, 07:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 07:02 UTC
Scheduled - Event end updated to 2024-11-08 07:05:00
Nov 8, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 05:30 UTC
Scheduled - Bogota Maintenance Updates
Nov 3, 03:23 UTC
Nov 7, 2024

No incidents reported.

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